FAQs
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Microsoft 365
OneDrive for Business provides secure cloud storage, allowing employees to store, share, and access files from anywhere, enhancing collaboration and productivity.
Microsoft Teams integrates chat, video conferencing, file sharing, and collaboration tools in one platform, streamlining communication and teamwork across your organisation.
SharePoint allows for easy document storage, version control, and collaboration, making it an ideal solution for managing and sharing files across teams and departments.
Microsoft Defender provides comprehensive threat protection, detecting and responding to security risks like malware and phishing across your Microsoft 365 applications and devices.
Yes, OneDrive allows secure sharing of files with external partners, with options to set permissions, expiration dates, and password protection for added security.
SharePoint integrates seamlessly with Teams, allowing you to store and manage documents in SharePoint while collaborating on them directly within Teams for a unified experience.
Network Security
Penetration Testing simulates cyberattacks to identify vulnerabilities in your network, helping you strengthen security before real threats occur.
EDR monitors endpoints in real time, detecting and responding to threats like malware and suspicious activities to safeguard your network.
A SOC provides 24/7 monitoring and incident response, ensuring that potential threats to your network are identified and addressed immediately.
Vulnerability Scanning detects weaknesses in your systems, allowing you to fix security gaps before they are exploited by attackers.
Email Filtering Security blocks spam, phishing attempts, and malware, ensuring that only legitimate and safe emails reach your inbox.
These services educate employees on recognising cyber threats and phishing attempts, reducing the risk of human error and strengthening your organisation's overall security.
Managed Cloud Backups
SaaS Backup for Microsoft 365 ensures that your data in services like OneDrive, SharePoint, and Exchange is securely backed up, protecting against accidental deletion, ransomware, or data loss.
SaaS Backup for Salesforce provides automatic backups of your Salesforce data, allowing for easy recovery in case of accidental changes, deletions, or system failures.
Server BCDR (Business Continuity and Disaster Recovery) Backup ensures that your critical server data is regularly backed up, allowing fast recovery and minimal downtime in the event of an outage or disaster.
Endpoint Backups protect data stored on devices such as laptops and desktops, ensuring that if an endpoint is lost, damaged, or compromised, the data can be quickly restored.
File Sync allows real-time syncing of files across devices and users, ensuring that the latest versions of documents are available to all authorised team members, enhancing productivity and collaboration.
Yes, SaaS backups are essential because cloud platforms like Microsoft 365 and Salesforce don't provide comprehensive backup and recovery, leaving your data vulnerable to loss, corruption, or accidental deletion.
Cloud Storage
Dropbox for Business provides secure cloud storage and file sharing, making it easy for teams to collaborate on documents while maintaining control over permissions and access.
SharePoint allows teams to store, organise, and share documents in a secure, centralised environment, with advanced features like version control, workflow automation, and collaboration tools.
OneDrive for Business offers secure cloud storage that integrates seamlessly with Microsoft 365, allowing users to store, share, and access files from any device, anywhere.
Yes, Dropbox for Business allows you to securely share files with external users by setting permissions, password protection, and expiration dates for shared links.
OneDrive for Business integrates seamlessly with Microsoft 365, allowing users to save, access, and collaborate on files directly from apps like Word, Excel, and Teams.
Yes, SharePoint is designed to handle large amounts of data, offering scalable storage solutions with advanced search and organisational features for easy access and management.
Managed Networks
Our Windows Server and VM installation services cover the setup, configuration, and optimisation of physical and virtual servers, ensuring they meet your organisation's specific requirements and run efficiently.
Regular network maintenance ensures that your Windows servers and VMs are updated, secure, and performing optimally, preventing downtime and extending the life of your infrastructure.
We configure routers, firewalls, and switches to ensure secure, efficient, and reliable data flow across your network, protecting your organisation from external threats while optimising performance.
We recommend daily or weekly backups, depending on your business needs, to ensure that critical data is consistently protected and can be quickly restored in the event of failure or data loss.
Access points provide wireless connectivity to your network. Proper configuration ensures that your wireless network is secure, efficient, and provides strong, reliable coverage across your business environment.
Regular firewall maintenance ensures that security rules are up to date, vulnerabilities are patched, and threats are effectively blocked, keeping your network secure from cyberattacks and unauthorised access.
VOIP Solutions
3CX is a powerful VoIP phone system that allows businesses to manage calls, video conferencing, and chat through a single platform, improving communication and reducing costs.
Cloud PBX is a hosted phone system that allows you to manage your business calls over the internet, offering flexibility, scalability, and reduced hardware costs compared to traditional phone systems.
Fibre 1000Mbps symmetric internet provides ultra-fast and reliable connectivity with equal upload and download speeds, ensuring clear, uninterrupted VoIP calls and seamless communication.
IP Desk Phones connect directly to your VoIP network via the internet, allowing employees to make and receive high-quality voice calls without needing traditional phone lines.
Yes, Cloud PBX enables remote workers to connect to your business phone system from anywhere, ensuring they have access to the same communication tools as in-office employees.
3CX offers greater flexibility, lower operational costs, and features like mobile apps, video conferencing, and chat, making it an ideal choice for modern, scalable business communications.
IT Consultancy
IT consultancy provides expert advice and strategic planning to help businesses optimise their technology infrastructure, improve efficiency, and align IT with their business goals.
IT consultancy helps identify the right technologies and solutions tailored to your business needs, ensuring cost-effective, scalable, and secure IT operations.
We offer IT consultancy services across various industries, including healthcare, finance, retail, education, and more, ensuring customised solutions to meet industry-specific challenges.
We work closely with your leadership team to understand your business objectives and design IT strategies that support growth, enhance productivity, and mitigate risks.
Yes, our IT consultancy services include cybersecurity assessments and recommendations, ensuring your business is protected from potential threats with the right security measures in place.
Regular IT consultancy is beneficial, especially during business growth or technology upgrades, to ensure your IT infrastructure remains efficient, secure, and future-ready.
Hardware Solutions
HPE and Dell Enterprise Servers provide reliable, scalable, and high-performance solutions for businesses, offering robust security, easy management, and the ability to handle demanding workloads.
HP and Dell desktops, small form factors (SFFs), and laptops are designed for productivity, offering reliable performance, portability, and security features that are essential for modern businesses.
Cisco, Unify, and Datto switches and access points provide secure, high-speed network connectivity with advanced management tools, ensuring reliable performance and seamless network scalability.
Synology and HPE NAS (Network Attached Storage) solutions offer secure, scalable storage for businesses, providing centralised data management, backup, and access across your organisation.
A router with 4G redundancy ensures uninterrupted internet connectivity by switching to 4G backup when the primary connection fails, keeping your business online at all times.
Canon and Fujifilm multifunctional devices (MFDs) offer high-quality printing, scanning, and copying, with advanced features like cloud integration, secure printing, and cost-effective management tools for office environments.
DNS Hosting & SSL Certificates
DNS hosting translates domain names into IP addresses, allowing users to access your website. Reliable DNS hosting ensures your site is always accessible and resolves quickly for visitors.
SSL certificates encrypt the data transferred between your website and visitors, ensuring sensitive information such as passwords and credit card details remain secure and protected from cyber threats.
Yes, you can use our DNS hosting services even if your website is hosted on another platform, providing reliable and secure domain name resolution independent of your hosting provider.
An SSL certificate builds trust with visitors by securing their data, improving your website’s search engine rankings, and ensuring browsers don’t flag your site as "Not Secure."
SSL certificates typically need to be renewed annually or every two years, depending on the certificate type. Keeping your SSL up to date is crucial for maintaining website security.
Managed DNS hosting ensures faster, more reliable domain resolution, improved security against DNS attacks, and expert support to handle DNS configuration and management tasks.