At Code Hyper One, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care and security. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect the following types of information:
- Personal Information: This may include your name, email address, phone number, business details, and other information you provide to us when you contact us, request a demo, or subscribe to our services.
- Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on our site. This helps us improve your experience and our services.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. You can control your cookie preferences through your browser settings.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Service Delivery: To provide and manage the IT services you request from us, including Microsoft 365 management, network security, and cloud backups.
- Communication: To send you important updates, promotional materials, or responses to your inquiries.
- Improving Our Services: To analyse website usage data and enhance the performance, security, and user experience of our site.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms of service.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners or service providers who help us deliver our services. These third parties are bound by confidentiality agreements and are only allowed to use your data to perform specific services on our behalf.
We may also disclose your information if required by law or to protect our rights, property, or the safety of others.
4. Data Security
We take data security seriously and implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Despite our best efforts, please be aware that no security measure is completely foolproof.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: If your information is inaccurate or incomplete, you can request that we update or correct it.
- Deletion: You can request that we delete your personal information, subject to legal obligations.
- Opt-Out: You can opt out of receiving promotional emails or communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
6. Third-Party Links
Our website may contain links to external websites. Please note that we are not responsible for the privacy practices or the content of third-party websites. We encourage you to review their privacy policies when visiting these sites.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. We encourage you to review this page periodically for the latest information on our privacy practices.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:
Code Hyper One
Email: info@codehyper.com.au
Phone: +61 (02) 8313 5544
This Privacy Policy is effective as of 28/09/2024.