Remote Support

Remote Support for Code Hyper One Clients

Need help on your PC now? Download TeamViewer QuickSupport and our technician can connect with your permission.

Windows PC support. If you are on Mac, mobile, or cannot run the file, call us first.

Secure support session

1
Download QuickSupport
Click the blue button and open TeamViewerQS_x64.exe.
2
Share the ID and password
Read the TeamViewer details to your Code Hyper One technician.
3
Approve the connection
Stay near the computer while we diagnose and fix the issue.

Before you start

Only use this page when you are speaking with Code Hyper One.

TeamViewer QuickSupport lets us view and control your screen only after you give permission. Close TeamViewer at any time to end the session.

Do not share your TeamViewer ID or password with anyone else.
We will never ask for your bank password or MFA code.
If the call feels wrong, hang up and call Code Hyper One directly on 02 8313 5544.

Ready?

After the download finishes, open the file from your Downloads folder and follow the technician’s instructions.