X-Files Pro for Salesforce Solution Providers in Sydney

Salesforce includes a base amount of file and data storage with every org, but it fills up faster than most businesses expect - every attachment, contract, proposal, and uploaded document tied to a record adds up over years of sales and service activity. Once you exceed your included allocation, additional Salesforce storage is billed at a meaningful premium compared to standard cloud storage pricing. For a business with years of accumulated files, that gap can turn into a significant recurring cost for something that's ultimately just file storage, not core CRM data.

X-Files Pro sits between Salesforce and your chosen external storage platform, so files stay fully accessible and linked to the right Salesforce record without your team noticing any change in how they work day to day.

• Choice of storage backend - SharePoint, OneDrive, AWS S3, or Google Drive, depending on what your business already uses
• Seamless Salesforce integration - files remain linked directly to Salesforce records, accessible from within the familiar Salesforce interface
• No disruption to daily workflow - your team keeps working inside Salesforce exactly as before; the storage location changes, the experience doesn't
• Custom folder structures - files can be organised in the external storage system to match how your business is actually structured, not a flat dump of documents

If your business already runs on Microsoft 365, X-Files Pro can send your Salesforce files to SharePoint or OneDrive - storage you're already paying for and that we already manage - rather than standing up a brand-new AWS S3 environment with its own separate cost and administration overhead. For most Sydney small and mid-sized businesses, this is the simplest, most cost-effective option, since it avoids adding an entirely new cloud platform and vendor relationship just to solve a storage problem.

AWS S3 remains the right choice for larger file volumes, more complex folder architecture requirements, or businesses with an existing AWS environment - we'll help you work out which fits your situation during a free review.

Businesses that have used Salesforce for several years, particularly in sales, service, or project-based industries, often reach a point where file volume - contracts, proposals, case attachments, signed documents - has quietly grown to the point where Salesforce storage fees become a noticeable line item. The fix isn't reducing what gets stored; it's moving where it's stored, without disrupting how staff access it. That's the exact gap X-Files Pro closes, and where we handle the setup and folder structure planning so the migration doesn't create a new mess.

• Encryption in transit and at rest, protecting files whether they land in SharePoint, OneDrive, AWS S3, or Google Drive
• Access controls aligned with your existing identity setup - for Microsoft 365 destinations, this ties into Microsoft Entra ID permissions
• Australian Privacy Act 1988 (Cth) considerations - where storage decisions involve personal or client information, we factor in Australian Privacy Principles obligations, not just international frameworks like GDPR or HIPAA that may not directly apply to your business
• Backup coverage - depending on your chosen storage destination, we can pair this with our SaaS backup or M365 backup services to make sure externally stored files are properly protected, not just relocated