Customer success team
Support works better when clients know who owns the outcome. This page puts names to the people handling technology, solutions, sales, marketing, installations, accounts and HR.
Friendly support
Clear ownership
Fast answers
One accountable team
Clients should see the people behind the work before they book a call. Advice, solutions, sales, installations, accounts, HR and marketing all have a clear owner.
That matters because IT projects usually fail at the handover, not the purchase order. Code Hyper One keeps the handover close to the people doing the work.
Our team
Strategy, security, cloud, backup and automation
CEO / Head of Technology
Sets the technical direction and keeps the messy parts of IT tied to business outcomes. He brings support, security, Microsoft 365, cloud and automation into one clean operating model.
Solution design and delivery planning
Head of Solutions
Turns client problems into practical solutions. Nadun scopes the right mix of systems, services and handover detail so projects can move without guesswork.
Sales, discovery and client fit
Head of Sales
Leads the first business conversations and keeps the focus on the client problem. Jeet makes sure the recommended service matches the need, not just the menu.
Brand, campaigns and market education
Head of Marketing
Runs the marketing work that helps clients understand what Code Hyper One does and why it matters. Clear message, clean campaign, no waffle.
Digital content and campaign execution
Digital Marketing
Supports the digital marketing work across content, website updates and campaigns. Waqas helps keep the public message current and useful.
Installations, site work and handovers
Head of Installations
Owns the practical installation work. Shane keeps site visits, hardware setup, network changes and client handovers moving cleanly.
Accounts, billing and supplier admin
Accounts
Keeps accounts and billing tidy so the operational work does not get dragged down by admin mess. Quietly important work, which is usually the best kind.
People, onboarding and internal support
HR
Looks after the people side of the business, from onboarding to internal support. Good IT service needs good internal systems too.
